Our Specialities

A Modern Approach

At Walters & Partners we offer a full range of services to cater to all our client’s needs. What sets us apart from other firms is how we offer proactive services to our clients. We lead by example and actively work with our clients.

Our services include:

• Individual Tax Returns
• Company and Business Tax Returns
• Financial Accounts
• Self Managed Super Funds
• BAS and IAS returns
• Tax Planning
• Bookkeeping – we are Xero certified
• General Business and Tax advice
• Entity set ups including companies, trusts and SMSF
• Business Reviews and updates
• Business mentoring
• ASIC corporate compliance

We specialise in multiple year returns so if you are behind, we offer an easy solution to getting up to date with your compliance obligations.

In addition to managing your accounting obligations, we also have a number of referral partners who can assist you. Please contact our office if you require assistance with Financial Planning, Legal or a Finance Broker.

Police Tax

We provide services to hundreds of Victoria Police members and provide year-round tax and business advice.

Specialised in Small Business

We offer an affordable solution to compliance ideal for tradies.

Contact Us

Walters & Partners

PO BOX 666, Balwyn VIC 3103

Ground Floor
333 Whitehorse Road
Balwyn 3103 VIC Australia

Phone: 03 9880 9100
Fax: 03 9880 9109
Email: info@walters.com.au

Important Information

TAX AGENT REQUIREMENTS

Walters & Partners Pty Ltd is a registered tax agent with the Tax Practitioners Board (the TPB).

All registered tax agents and registered BAS agents (collectively referred to here as registered tax practitioners) must comply with the requirements of the Tax Agent Services Act 2009.  As part of those obligations, we are required to make all current and prospective clients aware of the matters set out below.

Information about the TPB Register

The TPB is responsible for the registration and regulation of tax practitioners to ensure they comply with the requirements of the Tax Agent Services Act 2009.

The TPB maintains a public register that contains details of all tax agents and BAS agents that are currently registered with the TPB, including those whose registration has been suspended.  The TPB Register also includes the names of certain unregistered entities and individuals. You can access the TPB Register via the TPB website at www.tpb.gov.au/public-register

You can search the TPB Register by entering the tax practitioner’s name or registration number.  The TPB website also provides guidance on how to search the TPB Register, which is available at www.tpb.gov.au/help-using-tpb-register

Making a complaint to the TPB

If you have any concerns or issues in relation to the tax agent services provided by our firm, please contact Kylie McRae on (03) 98809100 or info@walters.com.au. We will work with you to resolve these matters as quickly as possible.

The TPB also has a process for making a complaint about a tax agent service that has been provided by a registered tax practitioner.  If you wish to make a complaint to the TPB about the tax agent services that we have provided (or that have been provided by another registered tax practitioner), you can do so via the TPB’s website using its online complaints form, which is available at myprofile.tpb.gov.au/complaints

Further information about how to make a complaint to the TPB (including its complaints process) is available at www.tpb.gov.au/complaints

General information about rights, responsibilities and obligations

The Tax Agent Services Act 2009 includes the Code of Professional Conduct (the Code) which sets out the professional and ethical standards that registered tax practitioners must comply with. 

As a registered tax practitioner, our obligations to clients under the Code include, but are not limited to, acting lawfully in their best interests, acting honestly and with integrity, having arrangements in place to manage any conflicts of interest, taking reasonable care to ensure the taxation laws are complied with and providing services in a competent and timely manner.  Further information about the Code obligations is available on the TPB website at www.tpb.gov.au/code-professional-conduct

Under the taxation laws, clients also have obligations to their registered tax practitioner including, but not limited to, being truthful with the information they provide, keeping the required records and providing them (if required) on a timely basis, advising of any changes that may impact the tax agent services to be provided and being co-operative with their tax practitioner’s requests and meeting their due dates.

More information about the obligations of clients and registered tax practitioners is available on the TPB website at www.tpb.gov.au/obligations and in its factsheet, Information for Clients.

Please click here for information about your rights and obligations under the tax laws.

Prescribed events within the last five years

Registered tax practitioners are required to advise their clients if any of the following events have occurred within the last five years (but not before 1 July 2022):

• Their registration was suspended or terminated by the TPB.
• They were an undischarged bankrupt or went into external administration.
• They were convicted of a serious taxation offence.
• They were convicted of an offence involving fraud or dishonesty.
• They were serving, or were sentenced to, a term of imprisonment in Australia for six months or more.
• They were penalised, subject to an injunction, or been subject to an order for breaching a voluntary undertaking, for being a promoter of a tax exploitation scheme.
• They were penalised, subject to an injunction, or been subject to an order for breaching a voluntary undertaking, for implementing a scheme that has been promoted on the basis of conformity with a public ruling, private ruling or oral ruling in a way that is materially different from that described in the ruling.
• They were penalised, subject to an injunction, or been subject to an order for breaching a voluntary undertaking, for promoting on the basis of conformity with a public ruling, private ruling or oral ruling, a scheme that is materially different from that described in the ruling.
• The Federal Court has ordered them to pay a pecuniary penalty for contravening a civil penalty provision under the Tax Agent Services Act 2009.

Accordingly, we advise that none of the above events have occurred during the relevant period.

Registration subject to conditions

Registered tax practitioners are required to advise clients of any conditions currently imposed on the registration by the TPB.  A ‘condition’ limits the scope of services they can provide.

We advise that there are no conditions currently imposed by the TPB on the firm’s registration.

The information disclosed on this page was last updated on 18 June 2026.

PROOF-OF-IDENTITY(POI) REQUIREMENTS FOR NEW CLIENTS

If you wish to engage the services of our practice, you will be required to meet the (POI) requirements by the Tax Agent Services Act. Our practice will conduct the POI checks electronically via a third party service provider NowInfinity.  Please click here for further information from the TPB about these requirements.

New Rules for Specific Accounting Services from 1 July 2026

From 1 July 2026, new laws will change how every accounting practice in Australia works with their clients.

The short version: the government is extending anti-money laundering (AML) rules to cover accountants — the same type of identity checks your bank already does when you open an account. This applies to every accounting practice in Australia, not just ours, and it’s regulated by AUSTRAC.

We don’t expect this to cause any major disruption for you but there are a few things worth knowing about, so we wanted to give you the headsup.

WHAT THIS MEANS FOR YOU

If you ask us to carry out a designated service after 1 July 2026, we’ll need to complete some identity checks before we can proceed. This is similar to what happens when you open a bank account or apply for a loan — it’s a standard process that applies to everyone.

Here’s what that might look like:

• We’ll verify your identity — this will be done electronically via NowInfinity
• If the service involves entities (companies, trusts, SMSFs, partnerships), we’ll also need the relevant registration documents

WHAT KINDS OF WORK ARE AFFECTED?

The identity checks apply when we provide what the legislation calls “designated services.” For most of our clients, these include:

• Setting up or restructuring a company, trust, or SMSF
• Restructuring an existing entity – changing directors, amending trust deeds, converting structures
• Acting as (or arranging) a company director, trustee, or nominee on your behalf
• Providing a registered office or business address for an entity

Services like tax returns, BAS preparation, bookkeeping, payroll, and general business advice are not classified as designated services and are not affected by these changes.

Please click here to review our Frequently Asked Questions.

Further information can be found on Austrac’s website: https://www.austrac.gov.au/industry-and-business/about-amlctf-reforms/about-reforms